Frequently asked questionsYour Wedding Questions Answered
Your Wedding Questions Answered
When and how do I decide on what I want for my Wedding Breakfast?
You will be invited to a wedding tasting day. The entire wedding breakfast menu is cooked by Head Chef Dean Toon. Each dish will be presented and explained to you. You will then be able to taste all the dishes and decide what you would like.
What if I have vegetarian guests or guests with dietary requirements?
We have a separate vegetarian menu that you can choose one option from. We do not cook this menu for the wedding tasting day. We ask that you choose one option for all vegetarian guests.
We cater for all guests who have certain dietary requirements, for example; gluten free, nut free, dairy free, please let me know if you have a guest with any specific dietary requirements so I can check with the chef.
Can I taste the evening food at the tasting?
No, wedding breakfast menu only.
When do I need to decide on what option I want for the evening?
I would need to know what you have chosen before your final invoice is due, please let me know at our final details meeting which will take place a minimum of four weeks in advance of your wedding.
Can I bring my wedding cake to the hotel before my wedding day?
We would prefer you to bring your wedding cake on the day as we do not have lots of room for storage. Also, due health and safety guidelines, we cannot not be held responsible for something which is beyond our control,
Can you cut up my wedding cake and serve in the evening?
Yes, we offer this service which includes side plates and napkins, the cake will be served on our vintage oval plates.
Can I bring my own alcohol?
No, we do not allow this or offer corkage.
I do not want the wine that you have included in my package, can I change it?
Yes, you may choose an alternative wine from our wine list, we would then add any extra charge onto your final balance.
Can I add more Prosecco/table wine to my package?
Yes, as long as you let me know before your final invoice is due. A minimum of four weeks in advance.
Can I offer my guests a free bar?
Yes, you would need to pre-pay your tab the day prior to your wedding. You are welcome to ‘up’ the limit on the day, but a pre-payment on the day is needed.
What time is your bar license until?
12 o’clock midnight.
How many bedrooms do you have?
We have 23 bedrooms including your bridal suite.
How many rooms would I need to commit too for exclusive use?
We ask that you take a minimum of 22 out of the 23 rooms on the night of your wedding if you have booked your wedding during the summer, and 18 rooms if you have booked your wedding during winter, unless agreed otherwise (Please check your contract if an alternative number of rooms have been agreed)
How much are the rooms on my wedding night?
We offer one rate for all rooms of £125.00 if booked in Summer or £95.00 during our January/February offer which is based on two sharing, there is no reduction for single occupancy. Additional guests are charged at £25.00.
Can my guests stay for more than one night?
Yes, subject to availability, the prices of extra nights are charged at the current rate at the time of booking. Please see our recommendation list if we are fully booked which is attached in my email.
How do my guests book bedrooms?
Your guests would need to contact our reservations team directly to make a bedroom booking. Your guests would need to quote your name and the date of your wedding. We would require all guest’s details including credit/debit card details to confirm the booking, however payment would not be due until checkout.
What time can my guests check in, and what time is check out?
Checking in is from 2.30pm, we understand that your guests may want to check in early, our house keeping team work very hard to service rooms as quickly as possible so guests can arrive early. Please let us know if there is anyone specific who requires an early check in. Check out time is 11.00am.
What do we need to do about music?
You will need to organise your evening entertainment, we have a recommendation list which I have attached in my email.
What time can my DJ/band play until?
12 o’clock midnight.
Do you provide music for the ceremony and drinks reception?
If you are having your ceremony here, you would need to provide us with your choice of music that we will play during the ceremony. We would like the music to be provided on an iPod/mp3 player/ tablet device with play lists for;
Bride entrance, Signing of the register, Bride and groom exit
We can provide background music for the drinks reception and background music for the marquee, unless you wanted to bring your own choice of music.
When would I need to give you my choice of music?
Please bring your music with you when you attend the final details meeting, as I would like to do a practice test with you. You would then need to give me the device the day before or on the morning of your wedding as I appreciate that you may be using your personal phone for the music.
Setting up and decorations
When can I set up the marquee / ceremony room?
Providing we do not have an event the day prior to your wedding, we will aim to have the marquee table layout ready for you to decorate the day prior. If we do have an event taking place the day before, then the marquee will be ready for you to decorate on the morning of your wedding.
Any decorating for the ceremony room would need to be organised by you or someone else in your party on the morning of your wedding after all the guests have left the restaurant from having breakfast.
Can I bring lawn games?
Yes, just let me know what you are bringing so we can advise you where is best for you to set them up.
Do you allow candles in the ceremony room?
Yes, but not on the register table as some registrars have particular rules regarding candles.
Floor Plan and Dimensions
How big is the marquee?
12 meters long x 9 meters wide
Can you arrange my flowers?
No – but we do have a recommended supplier who works closely with the hotel.
Where are the most common areas for photos?
The Moonraker front lawn is great for photos, especially a group photo. The walled garden provides a great a space for photos and can be found next to the manor house. It is looked after by our gardener Adrian. If the weather is wet, then the Milking parlor is also great, especially in front of the open fire.
Can my photographer come and have a look around the venue before my wedding?
Yes, we recommend that your photographer has a look around before your wedding. Please check with me that we do not have any events taking place on the date your photographer would like to come.
When do I need to make payments for my wedding?
When you receive your signed contract, you will also receive a payment schedule which will detail how much and when your payments are due.
My guest list number has increased / decreased, when do I need to let you know?
I would need to know your final guest list number at our final details meeting, before your final invoice is due. Your final invoice would then be adjusted accordingly. See your contract for deadlines.
I would need a copy of your table plan 2 weeks prior to your wedding day, clearly highlighting where any children, any one with dietary requirements are going to be sat. please note, we will set the your table layout according to your plan, we also work out sizes of food platter from your plan, any changes that you make without letting me know, will cause problems and will affect your wedding breakfast service on the day.
Wedding meetings / Final details
Can I arrange to come in and see you to talk about plans I have or any questions I have?
Yes, feel free to come in as much as you like, just let me know when you would like to come in, and we can arrange an appointment. My working hours are 8am – 4pm Monday to Friday.
When do you need to know all the details about my day?
You will be invited to the hotel to have a ‘final details’ meeting. In this meeting we will go into detail about how your day will run and talk through any questions you or I may have. You would need to complete a wedding detail form that I would send you, you would need to return to me before our meeting.
The meeting would need to take a place during 8am – 4pm Monday to Friday, so please ensure you are able to take time off work. You will receive around 5 weeks’ notice. Please do let me know if you require more notice.
Trowle Common, Trowbridge Road, Bradford on Avon, Bath, Wiltshire BA14 9BL